Dripdrop is designed for simplicity and convenience.

When you receive your stand, simply plug it into a power source and wait for 5 minutes. Our system will automatically connect to the cellular network, ensuring a seamless setup with no need for Wi-Fi. Enjoy a hassle-free operation right out of the box!

Our Machine offers a straightforward and secure contactless payment method for your guests. Here’s how it works:

‍

Initial Reservation: When a guest taps their credit card, debit card or Apple Pay, a temporary hold of up to €3 is placed on their card. This is purely a reservation.

Automatic Cancellation: If the guest doesn’t take an umbrella or if the umbrella is returned within 10 minutes, the reservation is automatically voided, and no charge is made.

Late Return fee: If the guest fails to return the umbrella within the rental period, an additional fee of will be applied.

‍

This payment scheme ensures a hassle-free experience for your guests while maintaining transparency and security in transactions.

At Dripdrop, we prioritise 100% satisfaction for your guests. If a guest has any issues with our service, we promise to make it right. Our refund process is straightforward:

‍

Easy Refunds: If a guest is not satisfied for any reason, they can simply fill out the form at www.dripdrop.io/refund

‍

Quick Processing: Our team will process the refund within 2 working days, ensuring a swift resolution.

‍

We’re committed to making sure your guests have a positive experience with Dripdrop.

At Dripdrop, we take privacy and data protection seriously. Here’s how we ensure GDPR compliance:

‍

Anonymous Usage: We do not collect or store any personal information about the users of our system.

‍

Minimal Data Collection: We only retain the first and last digits of the card used and pair that with a passive RFID in the umbrella, to ensure we can find the transaction in case of refunds.

‍

Secure Transactions: All sensitive data is managed by our certified third-party payment providers, who specialise in secure data handling.  

‍

This approach ensure that are no GDPR concerns with using Dripdrop in your hotel.

Dripdrop’s umbrellas are build to last. Designed with durability and resilience in mind. We take pride in the quality of our products.

‍

Stormproof Quality: Tested in harsh environments, our umbrellas are built to withstand repeated use in the toughest conditions.

‍

Sustainable Fabric: The fabric contains rPET polyester, equivalent to 5 half-liter plastic bottles, making our umbrellas more eco-friendly.

‍

Sturdy Frame: The frame is made of fiberglass, ensuring it can handle the worst weather Europe has to offer.

‍

Invisible Enhancements: Numerous small, improvements have been made to maximise the the umbrella’s lifespan.

‍

You can trust that our umbrellas will be reliable and long-lasting, providing excellent value and performance.

‍

On average, our umbrellas are used 27 times, compared to the typical 2-3 uses in most hotels.

Dripdrop offers convenient contactless payment solutions that support a variety of card schemes and digital payment methods:

‍

Card Schemes: We accept Visa, Mastercard, Maestro, and American Express, ensuring compatibility with most major card networks. We also support most type of debit cards.

‍

Digital Payments: We support popular digital payment options like Apple Pay and Google Pay, providing added convenience for guests.

‍

With Dripdrop, your guests can choose the payment method that suits them best, making their experience effortless and hassle-free.

The Dripdrop stand is designed with practicality and compliance in mind, offering convenience and efficiency for your hotel.

‍

Optimal Placement: For optimal performance, place the stand near the exit, enhancing accessibility and guest convenience.

Dimensions: Compact yet spacious, the stand measures 57cm deep, 45cm wide, and 120cm high, providing ample space to hold up to 36 umbrellas.

Regulatory Compliance: Rest assured, the stand complies with all necessary regulations and is CE certified for quality and safety.

‍

Each stand comes with a protective mat, to be put underneath the stand for water from the wet umbrellas.Hotels receive two staff cards, granting special access to manage the umbrellas efficiently.