"Dripdrop's impact is evident in guest feedback, with overwhelmingly positive responses. It has become a crucial part of our guest experience. "

— Simon Fennell, Director of Rooms at The Cumberland
The United Kingdom
🇬🇧
London
🎡
1019
Rooms 🏨
3
Dripdrop Stands ☔️
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Elevating Guest Experiences

Dripdrop's impact is evident in guest feedback, with overwhelmingly positive responses. The initiative to print instructions in multiple languages, including one stand dedicated to Arabic, demonstrates the mutual commitment to inclusivity. Coupled with the tree-planting program and the generally circular nature of Dripdrop business mode, resonates well with the increasingly environmentally conscious guests.

Overcoming Supply Chain Challenges

Dripdrop's collaboration with The Cumberland addressed common challenges in the hospitality supply chain. The need for speed in replenishing umbrella inventory was acknowledged, and Dripdrop's adaptability to the hotel's unique language needs showcased the flexibility of the partnership. Simon Fennell says, Dripdrop understands the importance of speed in our industry. Their willingness to adapt and meet our specific needs has made the collaboration seamless.

Looking Ahead

As The Cumberland and Dripdrop continue to set new benchmarks for brightening up rainy days, the collaboration serves as a testament to the positive impact that rethinking something as simple as umbrellas can have on the guest experience. With the current state of the collaboration, both parties are just warming up to set new tree-planting records and to serve remarkable guest experiences on rainy days.

Brighter rainy days for you and your guests!

We love to talk about rain, hospitality, umbrellas and everything in between.