Citybox

Simple stays, even better experiences

Citybox Hotels has properties across Norway, Sweden, Belgium, Estonia and Finland and more on the way. This Scandinavian hotel group is built on a simple principle: focus on what really matters. Comfortable beds, clean modern rooms, and a smooth self-service experience, always in the heart of the city.In Manchester, where the weather is famously unpredictable, the "exceptional experience" often depends on how a building handles the elements. The introduction of Dripdrop stands across the portfolio was a natural fit as it provides a vital, convenient solution for occupiers caught in the rain on their way home or heading out for lunch. It is a small gesture, yet one that makes daily life significantly easier for the community.

Whether guests are visiting Bergen, Brussels, Helsinki or Stockholm, Citybox is designed to give travellers everything they need for a comfortable stay. Comfortable beds, fast Wi-Fi, central locations and intuitive self-service create a seamless experience, leaving guests free to spend more time exploring what's outside the hotel. Rainy days just happen to be part of that experience.

“Dripdrop is a perfect fit for Citybox, ticking all the boxes. It gave us an easy, low-maintenance way to offer guests a self-service solution while aligning well with our sustainability ambitions”

— Dorthea Berge, CMO at Citybox

Checking all the boxes

As Citybox celebrates 20 years, its philosophy remains refreshingly simple.The concept is two-sided. Inside the box, guests retreat into a calm, modern hideaway. Outside the box, the city is the experience: markets, local food, hidden gems, and everything a destination has to offer. Citybox doesn't try to keep guests in. It sends them out to explore.

Inside the Box is the place to rest, recharge and reset. Outside the Box is where the real experience begins.

Every Citybox property encourages guests to discover the surrounding
neighbourhood through local recommendations, curated guides and exclusive offers. The hotel is intentionally designed to support the city experience rather than compete with it.

“We focus on the things that have the biggest impact for our guests having a great stay. Comfortable beds, modern rooms, central locations and a smooth experience. Everything you need and nothing you don't.”

— Matilde Halvorsen, Marketing Coordinator & Social Media Head at Citybox

Rain shouldn't change plans

Many Citybox hotels are located in some of Northern Europe's rainiest cities, particularly Bergen, where rain is simply part of everyday life. Rather than expecting guests to stay inside, Citybox wanted to make exploring the city just as easy on rainy days. That’s where our partnership comes in. More than 14,000 umbrella rentals across the Citybox portfolio show just how often guests rely on the service when the weather changes.

Dripdrop visiting Citybox Antwerp in 2026

A better alternative

Before partnering with Dripdrop, hotels relied on traditional loan umbrellas.The result was familiar: broken umbrellas, umbrellas that were never returned and continuous replacement costs.

"Previously, we had to keep buying umbrellas. Most of the time they came back broken, inside out or simply weren't returned."

Since introducing Dripdrop, that experience has changed. Guests regularly comment on the quality of the umbrellas, particularly in Bergen where there are strong winds.The combination of durable umbrellas and an automated borrowing system has dramatically reduced unnecessary waste while giving guests a much better experience.

Designed to be part of the experience

Scandinavian design has always been central to the Citybox brand.

Minimalism, functionality and simplicity influence every aspect of the guest experience, from architecture to interiors. That same thinking made Dripdrop easy to integrate.

Each stand is customised in Citybox's signature colours, allowing it to feel like a natural extension of the hotel's visual identity rather than an added service.

Growing Together

The partnership began after a member of the Citybox team discovered Dripdrop on LinkedIn while preparing to open a new concept hotel.

What started with one property has since expanded across nine hotels. Throughout that growth, the partnership has remained straightforward.

Sustainability that guests notice

Like many hospitality brands, Citybox looks for practical ways to reduce waste without compromising the guest experience. Dripdrop supports that ambition by replacing disposable umbrella purchases with a reusable borrowing system while also contributing to verified environmental impact.

Across the partnership, Citybox has helped plant more than 12,000 trees, while its Bergen property alone has contributed over 300 kilograms of verified ocean-bound plastic recovery.The impact is visible throughout the hotels. Interestingly, even Green Key representatives noticed. During one assessment, a Green Key auditor mentioned she was still using a Dripdrop umbrella she had received during a previous visit and praised both the quality of the product and the initiative behind it.

As Citybox continues expanding across Europe, the partnership continues to grow alongside it. For a hotel brand built around making city travel effortless, helping guests continue exploring when the weather changes has become one more way to deliver on its promise.

Citybox Bergen Danmarksplass receives their tree planting certificate

Brighter rainy days for you and your tenants

We love to talk about rain, property management, umbrellas and everything in between. Learn how our umbrella solutions help properties deliver thoughful service while protecting tenants from the unexpected.

Let's talk rain!Learn more

Citybox: focuses on what really matters